1. Overview
At Develstra, we strive to provide high-quality services that meet our clients’ needs. However, if you are not satisfied with our services, we have a clear refund policy in place to address your concerns.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- If the service delivered does not meet the specifications outlined in the service agreement.
- If you notify us of your dissatisfaction within [insert number of days, e.g., 30 days] of service delivery.
- If there is a documented failure to deliver the agreed-upon services.
3. Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [contact information] with your request, including your order number and details of your concerns.
- Review: Our team will review your request and may reach out for additional information or clarification.
- Resolution: If eligible, we will process your refund within [insert number of days, e.g., 14 days] after approval.
4. Non-Refundable Services
The following services are non-refundable:
- Services rendered that are clearly documented and accepted by the client.
- Fees for consulting sessions that were attended and completed.
- Any services that fall outside the scope of the original agreement without prior approval.
5. Changes to the Policy
Develstra reserves the right to modify this Refund Policy at any time. Any changes will be communicated to our clients, and continued use of our services constitutes acceptance of the revised policy.
6. Contact Information
For any questions regarding our Refund Policy, please contact us at info@develstra.com.